All of Balenciaga leather products have unique qualities. A special treatment has been developed to maintain the soft hand of the leather, giving it a distinctive vintage appearance. For the best possible care of a product, Balenciaga recommends to protect it from water and direct sources of heat and light. Balenciaga also recommends to clean the article with a dry flannel cloth and store it in its flannel bag.

For Balenciaga ready-to-wear pieces, Balenciaga recommends dry cleaning, unless otherwise instructed on the care label inside the garment.

Balenciaga offers a repair service for products purchased online on the Balenciaga website or in store. A product can be taken to a Balenciaga boutique for an assessment of repair. The original sales slip is needed for any type of repair. Balenciaga does not provide a repair service for products purchased through unauthorized retailers. Please contact Balenciaga Customer Service for further advice.

Replacement parts may be purchased at any Balenciaga boutique. Please visit the BOUTIQUES section for Balenciaga boutiques throughout the world.

Balenciaga products are crafted with the highest-quality materials, design and workmanship. Balenciaga guarantees the authenticity of all products purchased through Balenciaga online. All Balenciaga products are individually controlled for quality by Balenciaga's specialists.

Balenciaga takes counterfeiting very seriously and takes legal action against any persons, stores, or websites that sell Balenciaga counterfeit products. Counterfeiting is selling knockoff or imitation products as genuine Balenciaga goods.

• - Counterfeit Balenciaga products are typically of poor quality and lack the details and workmanship that make each Balenciaga product high-quality.
• - Counterfeiting has been linked to organized crime, child labor, and terrorism.

Balenciaga ONLY offers its merchandise for sale through the following limited methods of distribution: (1) Balenciaga boutiques; (2) Balenciaga outlet stores; (3) Authorized department stores and their websites; (4) Authorized specialty stores; (5) Online Authorised Retailers; (6) Limited duty-free locations; and (7) on the internet at balenciaga.com, balenciaga.eu, balenciaga.co.uk and balenciaga.fr. Balenciaga DOES NOT offer its merchandise for sale through individuals, street vendors, unauthorized retail locations or unauthorized websites. In an effort to protect its valuable brand and loyal customer, Balenciaga reserves the right to refuse the sale of Balenciaga products to individuals engaging in reselling or transshipping activities. Please contact us to report counterfeiters and unauthorized distributors of Balenciaga merchandise.

Women's Online Authorised Retailers:
http://www.barneys.com/
http://www.mytheresa.com/

Men's Online Authorised Retailers:
http://www.mrporter.com/
http://www.matchesfashion.com/

Regarding the authenticity of products sold online or instore, please contact the Balenciaga Customer Service.

Please visit the BOUTIQUES section for Balenciaga boutiques throughout the world.

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Showroom
Paris – 15, rue Cassette 75006 Paris – T: +33 1 56 52 17 17
New York – 542 West 22nd street, New York, 10011 NY – T: +1 212 279 4440

Residents of the US are welcome to click on www.balenciaga.com to make an online purchase.
Residents of the UK are welcome to click on www.balenciaga.co.uk to make an online purchase.
Residents of France are welcome to click on www.balenciaga.fr to make an online purchase.
Residents of Europe are welcome to click on www.balenciaga.eu to make an online purchase.

uthentic Balenciaga products are only sold at Balenciaga boutiques, the Balenciaga online boutique and at authorized Balenciaga retailers. Please click here to see the list of authorized online retailers. Please contact the Balenciaga Customer Service if you have any question regarding a retailer.

Replacement parts may be purchased at any Balenciaga boutique. Please visit the Balenciaga BOUTIQUES section for Balenciaga boutiques.

Balenciaga offers a repair service for products purchased online on the Balenciaga website or in store. A product can be taken to a Balenciaga boutique for an assessment of repair. The original sales slip is needed for any type of repair. Balenciaga does not provide a repair service for products purchased through unauthorized retailers.

SUBSCRIBE to receive the latest news, products and events from Balenciaga.
UNSUBSCRIBE to stop receiving information from Balenciaga by email.

As part of its "No Paper" strategy, Balenciaga does not send any catalogs. Customers are invited to discover the Balenciaga latest COLLECTIONS online.